Are you running a coworking space, event venue, training room, or any other space rental business? Managing bookings, facilities, and customer interactions can be daunting if done manually. But with SferaAI, you can set up a seamless and automated space booking and management system in just 30- minutes. This guide will walk you through the simple steps to get started and optimize your business operations with ease.
Step 1: Sign Up with SferaAI – Personal & Business Info
The first step is to sign up and create an account on SferaAI. It’s quick, easy, and free to get started. Here’s how you can do it:
- Visit the SferaAI sign-up page.
- Enter your personal details (name, email, phone number, and password) and verify your email address.
- Provide your business information, such as the brand name, registration number, type, and industry (e.g., space rental).
- Provide location information, address, and operating hours.
- Once done, you’ll be redirected to the main dashboard where you can customize your space rental system.
Step 2: Add Facilities & Set Operating Schedule
To make your booking system complete, you’ll need to list the facilities available for rent, such as meeting rooms, event spaces, or studios. Here’s how you can do it:
- Go to Facilities in the dashboard.
- Add a description for each facility (e.g., capacity, amenities, pricing).
- Set your operating schedule so clients know when your facilities are available for booking.
By adding this information, you ensure your customers can easily find the right facility and time that fits their needs.
Step 3: Set Service Pricing
Pricing your services correctly is key to attracting customers. With SferaAI, you can set up different pricing models for each of your facilities, depending on the day, time, or type of booking.
- Go to Services.
- Set service name, description, price type, photo(s), etc.
- Link the service to the facility.
- Add premium pricing for weekends, holidays, or peak hours.
This feature ensures that your space is competitively priced and maximizes profitability.
Step 4: Launch Coupons for Promotions & Discounts
Running promotions and offering discounts is a great way to attract new customers. SferaAI’s promo coupon feature allows you to create discount codes for your grand opening, special offers, or seasonal promotions.
- Navigate to the Promotions > Coupons section.
- Create a new coupon (e.g., 10% off for first-time customers or a special launch discount).
- Set an expiry date and conditions for each coupon.
With this feature, you can easily track the effectiveness of your marketing campaigns and increase bookings through promotions.
Step 5: Automated Messaging for Reminders
Keep your customers engaged and reduce no-shows by setting up automated reminders. SferaAI allows you to send appointment reminders, confirmations, and follow-ups via email, SMS, or WhatsApp*.
- Go to Automated Message.
- Customize your automated messages.
- Set the timing for these reminders (e.g., 1 day before the appointment).
This helps ensure your customers show up on time and helps you maintain a professional and organized operation.
Step 6: Loyalty & Referral Program
One of the most powerful features of SferaAI is the ability to tap into your existing customer base. With the Loyalty & Referral Program, you can encourage repeat bookings and allow happy customers to refer their friends, generating new business for you.
- Set up a Loyalty Program by defining points for every booking made.
- Offer rewards such as free service or discounts for loyal customers.
- Enable the Referral Program to allow customers to refer others in exchange for discounts or freebies.
This will not only drive more bookings but also create a network effect that grows your business organically.
Step 7: Launch Campaigns for Customer Engagement
Regularly engaging with your existing customers ensures they keep coming back. With SferaAI, you can run marketing campaigns targeting your customers with promotions, announcements, or discounts.
- Use the Campaigns in your dashboard to set up email, SMS, or WhatsApp campaigns*.
- Target past customers who haven’t booked in a while.
- Offer special promotions to incentivize new bookings.
Consistent communication keeps your customers engaged and helps drive consistent bookings.
Step 8: Enable Chat Booking via WhatsApp and Facebook Messenger
In today’s digital world, customers love convenience. SferaAI integrates with popular messaging platforms like WhatsApp and Facebook Messenger, allowing customers to make bookings directly through chat.
- Set up WhatsApp Bot and Messenger Bot in the Integrations section of your dashboard.
- Customize the chat messages, allowing customers to make bookings through chat.
This makes it incredibly easy for customers to book your space, without even needing to visit your website.
Conclusion: Manage Your Space Effortlessly with SferaAI
In less than 30 minutes, you can set up your entire space booking and management system with SferaAI. From managing locations, bookings, and payments to automated messaging and loyalty programs, SferaAI gives you the tools to grow your space rental business effortlessly.
Ready to take your business to the next level? Sign up for SferaAI today and start managing your bookings with ease!
* For SMS and WhatsApp messages, you’ll need to setup and link your Twillio account and WhatsApp business account.